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Shipping Policies

-FREE Shipping on ALL orders in the United States. Select option FREE SHIPPING. If you choose a different shipping method than the pre-selected free values (EX. Express Mail), you will have to pay the shipping in FULL. 
-Some special sales may be excluded from this offer. Certain order size/weight restrictions may also apply.
-Due to the nature of our products: naturally handcrafted bio jewels, we might not have your exact selected bio good in stock at the time of your order. In which case it will take us 6-8 weeks to produce the piece, plus up to 8/21 business days for standard U.S/International shipping.  If we have to produce your items, you will be notified by e-mail.
-Order processing time: 2-3 Business Days.
Estimate within U.S shipping times (after order is produced and processed):
First Class Shipping: 3-5 business days.
Priority Shipping: 2-3 business days
Express Shipping: 1-2 business days. 

*Please note these are estimates and shipping times may vary due to a number of reasons that lay outside of our reach.
-Customers receive a shipping confirmation and tracking details as soon as their order ships.
-Simply Nature Bio Goods is not responsible for lost or stolen packages. Double check that you input the correct information for shipping purposes. We will ship to the address that the customer inputs at checkout.
-If your package is returned back to us as "not deliverable" we will contact you as soon as it arrives back. We are not liable for an undelivered package due to incorrect shipping address or left unclaimed at the post office.
-We will ship to P.O. Boxes through the U.S. Postal Service.
INTERNATIONAL SHIPPING
-Our Free Shipping offer does not apply to any order with a billing or shipping address outside of the United States.
-International shipping is currently available worldwide to over 239 destinations thru USPS.
Estimate International Shipping times (from when order is produced):
First Class USPS International Shipping: 8-21 business days
Priority USPS International Shipping: 7-12 business days
Express USPS International Shipping: 4-6 business days
ATTENTION INTERNATIONAL CUSTOMERS: 
Each different country has different taxation laws; also they will update and create new ones constantly. As much as we are, and very diligently try to stay 100% up to date with ALL taxation laws, it is impossible for us to do so 100% of the time.
We encourage you to double check your home country's taxation laws. If you purchase a product from us and additional taxing cost is added at customs by your local government agencies, Simply Nature Bio Goods will not be responsible for this cost. 
If your package is held at customs before delivery, most likely you will have to pay your local taxes fees. You will be 100% responsible for any additional costs due to your home country's taxation laws. 
Simply Nature Bio Goods is not responsible for lost or stolen packages. Please double check all the information you input for shipping purposes. We as merchants are not liable for an undelivered package due to incorrect shipping address or being left unclaimed at the post office.
 

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