-Due to extra safety measures around COVID-19 at our fulfillment centers, Free shipping is no longer available on any order. The cost of shipping will be calculated at the check out and paid in full by customer depending on desired option. We are striving to fulfill all orders in a timely manner, but appreciate your patience during this time. Deliveries may be delayed since shipping carriers prioritizing essential items first. We thank you for your patience.
We will eventually do some FREE SHIPPING PROMOS AND WILL HAVE A SPECIAL CODE OR ANNOUNCEMENT FOR THIS EVENT.
Shipping is being handled with extra care by a third party handling service provider. All orders are shipped on Wednesdays or Saturdays.
Your order will be shipped in the nearest shipping date after your order is made. If your order is made on Saturday then shipping of it will be made on Wednesday. If the order is made on Wednesday, the order will be shipped on Saturday.
We preserve the right to make ANY changes on this schedule. At which point we would let you know via e-mail.
-Order processing time: 1-2 Business Days.
Estimate within U.S shipping times (after order is produced and processed):
First Class Shipping: 3-5 business days.
Priority Shipping: 2-3 business days
Express Shipping: 1-2 business days.
PRE-ORDER: Due to the nature of our products: naturally handcrafted bio jewels, we might not have your exact selected bio good in stock at the time of your order. In which case it will take us 6-8 weeks to produce the piece, plus up to 8/21 business days for standard U.S/International shipping. If we have to produce your items, you will be notified by e-mail.
*Please note these are estimates and shipping times may vary due to a number of reasons that lay outside of our reach.
-Customers receive a shipping confirmation and tracking details as soon as their order ships.
-Simply Nature Bio Goods is not responsible for lost or stolen packages. Double check that you input the correct information for shipping purposes. We will ship to the address that the customer inputs at checkout.
-If your package is returned back to us as "not deliverable" we will contact you as soon as it arrives back. We are not liable for an undelivered package due to incorrect shipping address or left unclaimed at the post office.
-We will ship to P.O. Boxes through the U.S. Postal Service.
-International shipping is currently available worldwide to over 239 destinations thru USPS.
Estimate International Shipping times (from when order is produced):
First Class USPS International Shipping: 8-21 business days
Priority USPS International Shipping: 7-12 business days
Express USPS International Shipping: 4-6 business days
ATTENTION INTERNATIONAL CUSTOMERS:
Each different country has different taxation laws; also they will update and create new ones constantly. As much as we are, and very diligently try to stay 100% up to date with ALL taxation laws, it is impossible for us to do so 100% of the time.
We encourage you to double check your home country's taxation laws. If you purchase a product from us and additional taxing cost is added at customs by your local government agencies, Simply Nature Bio Goods will not be responsible for this cost.
If your package is held at customs before delivery, most likely you will have to pay your local taxes fees. You will be 100% responsible for any additional costs due to your home country's taxation laws.
Simply Nature Bio Goods is not responsible for lost or stolen packages. Please double check all the information you input for shipping purposes. We as merchants are not liable for an undelivered package due to incorrect shipping address or being left unclaimed at the post office.